Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item(s) to request a return

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@littlescandibaby.com. Please note that returns will need to be sent to the following address: Chadwell Heath, Studio 1417 321-323 High Road, Essex RM6 6AX, United Kingdom

If your return is accepted, you will be given the return address, should you not hear from us please send back to Studio 1417 321-323 High Road, Essex RM6 6AX, United Kingdom. 

Please note you will need to pay for the postage as Little Scandi baby wont be able to dispense credit towards the postage fee. 

You can always contact us for any return questions at info@littlescandibaby.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned such as Custom orders which include Personalised items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has been accepted after our approval of the QC Team. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@littlescandibaby.com